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Jamie
1175
No license information found when dragging UltraChart to form
posted

I installed the trial version of 2008.1 CLR2.0 to upgrade from 2006.1 CLR2.0 and every control that i have tested so far has worked. They have all given me a message box that says how many usage days/weeks I have left but when I drag the ultrachart control onto a form I get this error:

Failed to create component 'UltraChart'. The error message follows:

'Sysytem.ComponentModel.LicenseException: No license information found at Infragistics.Win.UltraWinChart.WinChartHelper.Shared.UltraLicenseProvider.GetDesignTimeLicense(Type type, Object instance, Boolean allowExceptions, UltraLicenseBaseAttribute licenseAttribute)

 I was planning on buying .Net winforms next week but without a successful upgrade I will not be able to purchase anything...any help at this point would be great...Jamie

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  • 1175
    posted

    This is the response I got when I emailed customer service...it worked great! 

    Further, the "No license information found" error indicates that the licensing
    information in the registry is not present or cannot be read. If you are using a
    different account then the account which installed the product, then I would
    suggest you to refer to the following Knowledge Base article at:

    < http://devcenter.infragistics.com/Support/KnowledgeBaseArticle.Aspx?ArticleID=10023>

    Also, I would suggest you to Set "Full Control" on the following key in the
    registry for the "Everyone" group: HKEY_CLASSES_ROOT\Infragistics
    Visual Studio must be restarted for any registry permission changes to take
    affect.

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