Hello,
Main issue:
I have an issue with the xamTiles control. It seems if a pop-up is displayed (not sure it's limited to this, but that's what I can reproduce so far), the tiles are not populated with the correct content. I included a sample project showing the problem. I have content set to a control during maximized mode, then a different, thumb-nail like control when minimized-expanded. when i change the maximized tile, the content is replaced with the minimized-expanded tile fine (usually). however, if a pop-up occurs during this transition, the data in the minimized-expanded tile is not set to my "thumb" content, it stays the maximized content. then clicking any other tile minimzed, expander etc stuff will allow it to refresh, but my customer won't like this at all
Also, I did notice that:
All of the tiles except for the maximized tile should be green. However, when started, usually one of the tiles is white. Clicking Expand or maximizing other tiles sometimes fixes this, and they are all green, but not always. There seems to be an issue with this even when the message box in Tile 7 Thumb Loaded is commented out.
I need a fix for this quickly to keep customers happy! Please keep me in the loop!
Anyone? I need a fix for this soon!
I have submitted a bug for this and asked developer support to link it so you get notified when it gets resolved.
Hello treehan,
I have created you a case with number CAS-71220-M4F0W1 in our support system about this and I have linked it to the issue with ID of 85333 in our internal tracking system. I will leave the case open and update you with any new information after the review. You can also continue to send updates to the case or to the forum thread at any time.
You can view the status of the development issue connected to the case by going to the “My IG” tab on our website, hovering to the "My Support Activity" dropdown and selecting the "Development Issues" tab.
Please let me know if you need more information.
I took a look at the sample app and the problem stems from the re-use of singletoon instances of your thumb controls. You can easily fix it by setting x:Shared to false on each control so that each use gets its own copy. E.g.:
<local:UserControl1Thumb x:Key="UserControl1Thumb" x:Shared="false"/> <local:UserControl2Thumb x:Key="UserControl2Thumb" x:Shared="false"/> <local:UserControl3Thumb x:Key="UserControl3Thumb" x:Shared="false"/> <local:UserControl7Thumb x:Key="UserControl7Thumb" x:Shared="false"/>
Just to let you know that a new version of our product WPF_11.1.20111.2094 has already been released. To download the service release, log in to‘My IG’ tag on our website and select ‘Keys & Downloads’. Select the appropriate tab for this product; then the license key. The available service releases (Hot Fixes) should now be listed on the page.
If you need any additional assistance on the matter, please do not hesitate to ask.
You can check the expected release dates form the following link form our website:
http://ko.infragistics.com/support/service-releases.aspx#ServiceReleases
We will be waiting for your feedback after the release.
ok i will wait until the newest service release comes out and find out if the fix is include. please leave this open until then
I wasn't able to duplicate the problem you describe with the current build. It is possble that this bug has already been fixed. Have you tried downloading the latest service release?
If you have and are still encountering this issue there is a new service release due out next week which should address it.
This didn't fix the main problem. It seems it did fix the problem with some of the tiles appearing white when first started, but clearly the pop-up is still not allowing the correct data when minimized-expanded. I included the sample project with x:Shared="false" in it, and the problem still exists. This is my main issue, and it is still not working. That is, when you run the sample program:
Maximize "Tile 5". Then maximize any other tile. Notice the content of Tile 5 did not change to the correct content, it is the same as when it was maximized. Content IS set correctly when you do anything else, such as re-size the window, expand/minimize a different tile etc.