Infragistics:

We are trying to use SaveCustomizations/LoadCustomizations on an xamPivotGrid Silverlight page.  When testing locally it appears to work just fine.  However, when put in the test environment and the page is called from slow machines, LoadCustomizations does not always complete (usually incomplete).  We are using the latest hotfix (13.2, v4.0.30319).

Steps:

1) Use at least one measure, and one hierarchy dimension in col and one in row

2) Expand a hierarchy first member, then one child, then one grandchild in both row and col

2) Call SaveConfiguration

3) Call LoadConfiguration

When loading, everything closes back to the root nodes, then different levels of the previously expanded members will expand correctly.  Repeating the LoadConfiguration call will reproduce inconsistent results, where different levels of success are seen.

Error string picked up in the LoadCompletedAction() include things like "Could not expand "[Organization].[Organization Hierarchy].[All]" member in the Rows."

This is using msmdpump.dll against SQL Server Analysis Services 2008 R2.  The error cannot be reproduced when using simple, internal demo databases--it only occurs in a 'real world' environment where the test client machine is not super-fast.

Any suggestions?  I have tried making it attempt re-load multiple times if the previous time didn't load, but even after 10 loops of this it doesn't always work.

Thanks,

Russell Neilson