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15
Move from trial version error
posted

Is there any rule to move from a trial version to a valid licenced product?

I own a "Infragistics Ultimate 2019 Vol 2 (Electronic Download)" version but when I try to activate in a project whit Angular v 9.1.11 I get an error like this:

npm ERR! 404 Not Found - GET packages.infragistics.com/.../igniteui-angular-9.1.1.tgz
npm ERR! 404
npm ERR! 404 '@infragistics/igniteui-angular@^9.1.1' is not in the npm registry.
npm ERR! 404 You should bug the author to publish it (or use the name yourself!)
npm ERR! 404 It was specified as a dependency of 'app4'
npm ERR! 404
npm ERR! 404 Note that you can also install from a
npm ERR! 404 tarball, folder, http url, or git url.

I am following the instructions on this link:

www.infragistics.com/.../ignite-ui-licensing.html

I read in this link, that my licence still under support

https://ko.infragistics.com/support/product-lifecycle

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  • 1560
    Offline posted

    Hello,

    I have been looking into described behavior and tried to reproduce it, however, on my side, I was able to update without any errors using the licensing topic.

    Could you please provide me more details about the exact steps and when you receive such errors? Were you able to successfully log in?

    In case you are using schematics, my suggestion is to try to delete the node_modules and the package-lock.json file of the project. After that execute "npm install"  and then "ng g @igniteui/angular-schematics:upgrade-packages". You'll be asked to login to our npm registry if not already setup and you should use the same credentials as for your account on our website. Keep in mind that since npm is disallowing the use of the "@" symbol inside your username as it is considered as being "not safe for the net", you should replace the "@" symbol with "!!" (two exclamation marks).

    Please try this on your side and let me know the observed behavior.

    Looking forward to hearing from you. 

    Sincerely,

    Teodosia Hristodorova

    Associate Software Developer

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