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20
Indigo Studio won't start after initiating update
posted

Hi!

I have Indigo Version 5 (Update 0.1) installed. After opening it for the first time, I see that there is another update available (Update 0.2). When I ask for that update, I never get Indigo Studio to start again. I've tried lots of things based on previous forum threads, but nothing seems to work. So I'm stuck :-(

This is what happens:

  1. I install a fresh copy of Indigo
  2. I ask for Update 0.2 to be installed, with an automatic re-open of Indigo when it's finished
  3. Indigo never opens again...
  4. An error is logged (see below)
  5. I try to open Indigo manually from my taskbar (Windows 8.1)
  6. I see that the icon changes to "open state" with that frame around it
  7. 2 seconds later, it just closes.
  8. No log entries at all for this crash

I have tried the following:

  • Uninstalled and deleted the whole "Indigo Studio" folder (C:\Users\user.name\Documents\Indigo Studio\)
  • Uninstalled and deleted only the content in the "Settings" and "Updates" folder
  • Re-installed the latest version of Silverlight

From the log:

2015-06-04 06:37:40.24 [568926] [Debug] AppConfig : Using server https://indigo.infragistics.com/
2015-06-04 06:37:40.36 [568926] [Debug] RxFileSystemMonitor: Initialized
2015-06-04 06:37:41.64 [568926] [Debug] AppConfig : Using update url: https://indigo.infragistics.com/updatecheck5/
2015-06-04 06:37:42.07 [568926] [Debug] ShellServices: Session initialization started.
2015-06-04 06:37:42.10 [568926] [Debug] ShellServices: Session initialization succeeded.
2015-06-04 06:37:42.16 [568926] [Info ] App : Starting Indigo Version 5 (Update 0.1) Running on Windows 8 Enterprise x64 (6.2.9200.0) Silverlight (5.1.40416.0)
2015-06-04 06:37:46.99 [568926] [Debug] EnvironmentServices: Profile: LicenseAgreementVersionAccepted changed to '1'
2015-06-04 06:37:46.99 [568926] [Debug] LocalRepositoryServices: Saving user profile
2015-06-04 06:37:47.01 [568926] [Debug] ShellServices: Restore environment started.
2015-06-04 06:37:47.14 [568926] [Debug] UpdateCheck: [UPDATE][DownloadDll] Starting download https://indigo.infragistics.com/updatecheck5/
2015-06-04 06:37:47.16 [568926] [Debug] ShellServices: Restore environment started.
2015-06-04 06:37:47.17 [568926] [Debug] UpdateCheck: [UPDATE][DownloadDll] Starting download https://indigo.infragistics.com/updatecheck5/
2015-06-04 06:37:48.51 [568926] [Debug] UpdateCheck: [UPDATE][StoreDll] Store dll C:\Users\user.name\AppData\Local\Infragistics\Indigo Studio\Infragistics.Prototypes.Updater.dll
2015-06-04 06:37:48.56 [568926] [Debug] UpdateCheck: [UPDATE][CreateUpdater] Create udpater
2015-06-04 06:37:48.67 [568926] [Debug] UpdateCheck: [UPDATE][CheckForUpdates] Starting check for updates
2015-06-04 06:37:49.45 [568926] [Debug] UpdateCheck: [UPDATE][StoreDll] Store dll C:\Users\user.name\AppData\Local\Infragistics\Indigo Studio\Infragistics.Prototypes.Updater.dll
2015-06-04 06:37:49.45 [568926] [Debug] UpdateCheck: [UPDATE][CreateUpdater] Create udpater
2015-06-04 06:37:49.50 [568926] [Debug] UpdateCheck: [UPDATE][CheckForUpdates] Starting check for updates
2015-06-04 06:37:51.95 [568926] [Debug] LocalRepositoryServices: Saving user profile FirstTimeIntroWasDismissed
2015-06-04 06:37:52.02 [568926] [Debug] UpdateCheck: [UPDATE] Status 1008 on initial state.
2015-06-04 06:37:52.22 [568926] [Debug] UpdateCheck: [UPDATE] Status 1006 on owning check state.
2015-06-04 06:37:52.22 [568926] [Debug] UpdateCheck: [UPDATE] Status 1006 on owning check state.
2015-06-04 06:37:52.49 [568926] [Error] UpdateCheck: [UPDATE] Invalid status 1008 on owning check state.
2015-06-04 06:37:52.65 [568926] [Debug] UpdateCheck: [UPDATE] Status 1006 on owning check state.
2015-06-04 06:38:06.95 [568926] [Error] UpdateCheckServices: [Update] - Install Failed
Exception: [IO.IO_SharingViolation_NoFileName]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.40416.00&File=mscorlib.dll&Key=IO.IO_SharingViolation_NoFileName
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at System.IO.File.Move(String sourceFileName, String destFileName)
at Infragistics.Prototypes.Updater.UpdaterCore.ApplyUpdate(IEnumerable`1 updateFiles, String targetFolder)
2015-06-04 06:38:06.96 [568926] [Error] UpdateCheckServices: [Update] - Rollback Install Failed
Exception: Cannot create a file when that file already exists.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at System.IO.File.Move(String sourceFileName, String destFileName)
at Infragistics.Prototypes.Updater.UpdaterCore.Rollback(IEnumerable`1 addedFiles, Dictionary`2 renamedFiles)

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