We have been using Infragistics 2006v1 for a few years without any issues. We recently renewed and updated our site to Infragistics 2009v2. After a day or so of uptime on our production server we start getting random exceptions with the infragistics controls. The exact exception that start it off is below. The only way to fix this is to do an IIS reset and then it will be stable for a day or so.
** Exception : Object reference not set to an instance of an object.
** Stack Trace : at
Infragistics.WebUI.Shared.GlobalCssHelper.GetPageContainer(Page page, Boolean create)
at Infragistics.WebUI.Shared.GlobalCssHelper.OnInit(WebControl
control, Page page)
at Infragistics.WebUI.WebDataInput.WebTextEdit.OnPreRender(EventArgs
e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean
includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Hi Chris,
Thank you for a report.That issue was introduced around 7-8 months ago due to work around memory leaks on server which occurred in some specific applications. Around 2 months ago, that was reviewed and current version uses different logic. Particularly the GlobalCssHelper class which was used in earlier versions before AppStyling, was deprecated and removed from logic.
Please get latest service release, it should not have that issue.
I checked source codes and found that that fix did not go to the RELEASE build yet. I hope, that will be available in coming service releases.
Any update on the service release for version 9.1?
The service releases for versions 8.3 and 9.1 with that fix are already available for few days. The 9.1 should be have build 9.1.20091.2126 (or higher). The schedule for updates can be found athttps://ko.infragistics.com/support
I am a bit confused because you stated that the fix for the exceptioning issue was added to the build after the 2126 service release. Is this the case or does 2126 contain the fix?
Chris,
Build 9.1.20091.2126 will contain the needed fix.
Let me know if you have any questions with this matter.
As indicated above by Viktor, the version 8.2.20082.2177 do not trigger this problem but I couldn't find this service pack from "My Keys and Downloads" page.
I am currently using the version 8.2.20082.2194. Where can I find the version 8.2.20082.2177?
Pushkar,
I responded to this same post on another thread here. Please only post your questions once.
Hi Team,
We have recently upgraded from Infragistics Version=9.1.20091.2087, to Version=13.2.20132.2187. This issue was not there before, but now we have also started getting random errors on the same lines, which only get solves after recycling of app pool.
Stack trace: at Infragistics.WebUI.Shared.GlobalCssHelper.GetPageContainer(Page page, Boolean create)
at Infragistics.WebUI.Shared.GlobalCssHelper.OnInit(WebControl control, Page page)
at Infragistics.WebUI.WebSchedule.WebDateChooser.OnPreRender(EventArgs e)
Please look into this at high priority, and let me know if any license key details are needed.
Thanks,
Pushkar
ivmh2005,
I have created support case CAS-60666-TLGWNC to assist you with this. You’ll be able to access this case from the My Support Activity page:<https://ko.infragistics.com/my-account/support-activity/>
Hi Alan,
I have the same problem and wanted to know if you can send the files you mention and to replace or if you have other solution, because i have reset IIS every day or two day max. My e-mail is ivmh2005@gmail.com, ivmh_2002@hotmail.com.
Thought it was a mistake in my code, but reading about the subject I can see is an error of Infragistics, you can help me ASAP on this problem.
David,
I have created support case CAS-58215-FNLNKQ for you and provided links to download service release version 8.2.20082.2177 through the case.