Ultrawebgrid not working in IE9 | Infragistics Forums

Ultrawebgrid not working in IE9

Jayaprabha Parthasarathy posted over 12 years ago

HI Team,

In our project we are using Infragistics 10.2 version ultrawebgrid which is not working as expected in IE9.

Should we upgrade the version? If so which version and which grid should we use?

Warm Regards,

Jayaprabha

Parents

15979

Suggested Answer
Alex E posted over 12 years ago
Hello Jayaprabha,

Thank you for posting in our forum.

You have three main options in this situation:

Install the latest Service Release for version 10.2. Because IE 9 was released after creation of 10.2 controls support for this browser was added with the latest Service Releases available. You can see our latest service releases in our web site - “Help > Service Release Schedule” and download them from “Account > My Keys and Downloads” page.

Upgrade your project to version 11.1 – this is the first version with native support for IE 9 and last version that contains our classic controls - http://ko.infragistics.com/community/blogs/taz_abdeali/archive/2011/11/17/asp-net-product-changes-in-2011-volume-2.aspx Installation of the latest Service Release for 11.1 is also recommended.

Migrate to our new Aikido toolset which is supported under most of the modern browsers and will have support in current and upcoming releases also.
Aikido controls are far better choice if you want fast, simple and easy to use controls supported under most of the latest browsers.

For any of the new controls you can use two main sources for information about their functionality – our documentation and the Samples Browser that shows many life samples:

http://help.infragistics.com/Help/NetAdvantage/ASPNET/2012.1/CLR4.0/html/Web_Controls.html

http://samples.infragistics.com/aspnet/

If you need further information regarding some of the above scenarios let me know.
Cancel
Reply

Verify Answer

Reject Answer

Cancel
75

Jayaprabha Parthasarathy posted over 12 years ago in reply to Alex E

Thanks Alex.

Would Like to know till when infragistics can give support for the first 2 options?
Cancel
Reply

Verify Answer

Cancel

Reply

760

Gary posted over 12 years ago in reply to Jayaprabha Parthasarathy

Alex -

First: your response to this issue is outstanding. Very clear and concise.

Second: I have the same issue. I'm running NetAdvantage 10.2 and I'd like to install the latest Service Release (Option 1) because some folks in my work area are just now beginning to go to IE9. I'm able to locate the Service Release on your website and downloading it seems straightforward. Now for the naive question. Having never downloaded one of your SRs before, are there any specific instructions on how do to so? For example, is the folder I download it to critical or may I just use the default? Do I have to reference the Service Release from my project in order for it to be recognized like I did the WebGrid control itself? Any other tips? I'm still using Visual Studio 2005.

Thanks in advance.
Cancel
Reply

Verify Answer

Cancel

Children

15979

Suggested Answer
Alex E posted over 12 years ago in reply to Gary
Hello megryan,

Thank you for your feedback.

As you already may know you can see our latest service releases in our web site - “Help > Service Release Schedule” and download them from “Account > My Keys and Downloads” page.

The Service Release itself is distributed as archived (.zip) file in which the files of the patch installer and PDF document with fixes explanation are located. The installer itself can be run as any executable file.

Once you run it just follow on screen instruction to install the Service Release.

After successful installation you will have all your assembly files (located in installation directory – “C:\Program Files (x86)\Infragistics\NetAdvantage 2010.2\ASP.NET\CLR4.0\Bin” for example) changed with the ones from the Service Release (they will have the build number of Service Release).

Additionally they will be registered in the GAC and you can reference them in your project from there also.

After finishing installation of your Service Release you will have to upgrade your project to make it use new files. You have two options here:

Use our Upgrade Utility to perform automatic upgrade - http://help.infragistics.com/NetAdvantage/ASPNET/2011.1/CLR4.0/?page=Web_Using_Version_Upgrade_Utility.html

Upgrade your project manually by changing build numbers in you Web forms and web.config file to match the new ones. Change references in your reference folder and change any assembly in Bin folder with the new assembly installed with the Service Release. Delete/clear licenses.licx file and rebuild your project.

Following any of these two approaches you should be able to upgrade your project and use our latest Service Release with it.

If you have additional questions let me know.
Cancel
Reply

Verify Answer

Reject Answer

Cancel