HI Team,
In our project we are using Infragistics 10.2 version ultrawebgrid which is not working as expected in IE9.
Should we upgrade the version? If so which version and which grid should we use?
Warm Regards,
Jayaprabha
WHERE CAN I FIND THE Service Release for version 10.2 . SUGGESTION WITH LINK WILL BE HELPFULL
Hello Jayaprabha,
Latest service releases, that add IE 9 support for our classic toolset (“UltraWebGrid” included) for controls with versions higher than 10.1, were tested and approved, so they should work without any issues under IE 9 browser.
If you use both new and classic grid in the same application there should not be any issues either.
Let me know if you need further information.
Thanks Alex.
One More question for you. Say i am migrating my application in a phased manner, will the Ultra web grid will function with out any exception in IE 9?
To say it clearly at the same moment , my application will be having my latest grid and also legacy grid. Will the application run with out any major exceptions?
Hello megryan,
Thank you for your feedback.
As you already may know you can see our latest service releases in our web site - “Help > Service Release Schedule” and download them from “Account > My Keys and Downloads” page.
The Service Release itself is distributed as archived (.zip) file in which the files of the patch installer and PDF document with fixes explanation are located. The installer itself can be run as any executable file.
Once you run it just follow on screen instruction to install the Service Release.
After successful installation you will have all your assembly files (located in installation directory – “C:\Program Files (x86)\Infragistics\NetAdvantage 2010.2\ASP.NET\CLR4.0\Bin” for example) changed with the ones from the Service Release (they will have the build number of Service Release).
Additionally they will be registered in the GAC and you can reference them in your project from there also.
After finishing installation of your Service Release you will have to upgrade your project to make it use new files. You have two options here:
Following any of these two approaches you should be able to upgrade your project and use our latest Service Release with it.
If you have additional questions let me know.
In the first and second scenario, based on our Support Policy and Product Lifecycle (http://ko.infragistics.com/help/product-lifecycle/) the support with Service Releases is already expired both for versions 10.2 and 11.1.
We are still supporting these versions of our controls and you can create cases and ask questions regarding their usage and functionality, but if some issue arises that can be fixed only through Source Code modification then you will have to upgrade to supported with Service Releases version or use workaround if available. You can also attempt to modify our Source Code yourself or contact our Services team for additional assistance (http://ko.infragistics.com/services/contact-us/).
The classic controls (like “UltraWebGrid”) however are retired and not added in our toolset since version 11.1. That means support for them under newest version of the major browsers (IE 10 for example) is not certain at the moment.
That is why I can recommend you to use first two scenarios only as temporary solution until you have time and resources to migrate to our new Aikido controls.
I hope that this information will be helpful.